Get in Touch

Contact Us

Have a question about your claim? Want to speak to someone before you start? We're here to help — no obligation, no pressure.

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We respond to all enquiries within 24 hours.

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Call Us

0800 000 0000

Free from all UK landlines and mobiles

Email Us

[email protected]

We respond within 24 hours

Office Hours

Monday – Friday9:00am – 6:00pm
Saturday10:00am – 2:00pm
SundayClosed

Our Office

Calibre Claims Services
Suite 3a, 96 Chorley New Road
Bolton
BL1 4DH

Serving clients across England & Wales

Prefer to start a claim directly?

Use our dedicated claim form for a faster, more detailed assessment.

Start a Claim

Before You Call

Common Questions

How quickly will you respond?

We aim to respond to all enquiries within 24 hours on working days. For urgent matters, please call us directly on 0800 000 0000.

Is the initial consultation really free?

Yes — completely free and with no obligation. We will assess your case and give you an honest view of whether you have a valid claim, at no cost to you.

What information should I have ready?

It helps to have your tenancy details, a description of the disrepair, and any correspondence you've had with your landlord. But don't worry if you don't have everything — we can guide you.

Can I contact you if I'm not sure I have a claim?

Absolutely. Many of our clients weren't sure they had a case when they first contacted us. That's exactly what the free assessment is for — let us make that judgement.

Calibre Claims

Fighting for tenants' rights across England and Wales. If your landlord has failed in their duty of care, we'll hold them to account.

No Win, No Fee

© 2026 Calibre Claims. All rights reserved. Calibre Claims is a trading style of Calibre Claims Services Limited. Calibre Claims Services Limited is registered in England and Wales, company registration number 07441245. Authorised and regulated by the Financial Conduct Authority (Reg No. 836263).

You can check this on the Financial Services Register by visiting the FCA's website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.